Privacy Policy

Victoriatx.gov is provided as a public service. While the City of Victoria, Texas strives to provide accurate information, users of this web site are responsible for checking the accuracy, completeness, currency and/or suitability of all information. The City of Victoria makes no representations, guarantees, or warranties as to the accuracy, completeness, currency, or suitability of the information provided via these web sites.

The City of Victoria, Texas specifically disclaims any and all liability for any claims or damages that may result from information provided by Victoriatx.gov, including any web sites maintained by third parties and linked to the City of Victoria, Texas web sites. The responsibility for content rests with the organizations who are providing the information. The inclusion of links or references to these sites does not imply endorsement by the City of Victoria, Texas. Specific questions regarding any content should be directed to the appropriate organization and not necessarily to the City of Victoria, Texas. The City of Victoria, Texas does not endorse any of the products, vendors, consultants, or documentation referenced in these web sites. Any mention of vendors, products, or services is for informational purposes only.

Tracking And Information

The City of Victoria, Texas does not collect or track personal information from the City of Victoria, Texas web site visitors except for generic information such as the number of hits to the site, site paths used, web browser, screen resolution, and the operating systems used by visitors. This information is used to improve the site’s layout, organization, and content. 

Cookies

Cookies are text files left on the end user’s device used to identify them when determining information such as stated directly above. The VictoriaTX.gov site does use cookies if allowed to by the user’s browser for the above-mentioned data collection in order to improve site functionality.

Web Based Forms and Surveys

VictoriaTX.gov uses web-based forms. Information obtained from these forms are only used for their explicitly stated purpose. Unless otherwise noted on the specified form or survey, your answers are confidential and individual responses will not be shared with other parties unless required by the Texas Public Information Act. Aggregate data from surveys may be shared with external third parties.

The VictoriaTX.Gov Web site may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

SeeClickFIx

The City of Victoria utilizes SeeClickFix to allow citizens to report local non-emergency concerns that affect the community. The descriptions of these requests as well as the requester's name may be visible to others unless the request was submitted anonymously. We will not display your email address publicly.

SeeClickFix can be accessed through either our mobile application or a web browser on a desktop computer, laptop, tablet, mobile phone, or other device with internet access. 

Embedded Content

Pages on this site may include embedded content, such as Youtube Videos, fillable surveys, or other content. Embedded content from other websites behaves as if the visitor has visited the originating website. These websites may collect data, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

E-Commerce and Bill Pay

The City of Victoria, Texas web site enables you to pay for services online with a credit card. These transactions are encrypted, and the confidential information you enter during the transaction is used only for the purpose of that specific transaction.